|
Information Technology Infrastructure Library (ITIL) Courses
ITIL Courses and training from New Horizons Bratislava will help your organization take advantage of ITIL principles.
Information Technology Infrastructure Library (ITIL) is a series of books and concepts which help guide an organization in IT best practices in order to provide quality IT services.
Learn More
You may also be interested in
Course Topics
New Horizons ITIL courses will cover ITIL v3 concepts, including:
- How to reduce IT costs
- How to improve IT services through proven best practice processes
- Improving overall customer satisfaction
- Implementing ITIL standards
- How to improve IT productivity
Classes
 |
Courses are delivered by certified trainers as Online Live classes. Join the thousands of students who have taken advantage of New Horizons live, expert instruction on the Web with our industry-leading eLearning offering, Online LIVE. Although separated by geography, instructors and students share active discussions, practice labs, simultaneous document viewing, and virtual rooms for breakout groups. |
Please let us know which class you are interested in and we will provide you with current schedule.
Key Courses
Who's It For?
ITIL Certification training from New Horizons is ideal for anyone pursing ITIL certification and is interested in implementing ITIL best practices in their IT environment. With ITIL certification training at New Horizons, the student will learn:
- How to effectively reduce an organization's IT costs
- How to improve IT services through proven ITIL best practice processes
- How to improve overall customer satisfaction
- Methods for establishing and implementing ITIL standards
- How to improve overall IT productivity
Certification and Exams
ITIL Certification is broken down into four levels. This modular approach allows the student to build a foundation and then specialize in advanced concepts.
- ITIL V3 Foundation in IT Service Management
Establish a foundational level of knowledge of ITIL concepts. Anyone interested in ITIL principles should start with the ITIL Foundation course and certification. ITIL Foundations is a prerequisite for all other ITIL certifications.
- ITIL Intermediate Level
Advance your ITIL knowledge with intermediate level ITIL certification. Intermediate Level certification consists of multiple modules and paths that the candidate may select.
- ITIL V3 Expert Certificate
Demonstrate expert level knowledge. Requires multiple certification exams and credits.
- ITIL V3 Master Qualification
The ultimate ITIL Certification.
|